SMM services · One wallet · Live tracking
Frequently Asked Questions
Find answers about Social Novas — SMM delivery, payments, refills, and more.
Most orders begin processing within minutes after provider confirmation. Delivery time depends on the service and quantity you choose.
Yes. Deposits go through secure, trusted payment integration. We never store card details on our servers, and your wallet uses a secure ledger for every order.
Instagram, TikTok, YouTube, Facebook, Twitter/X, Telegram and more — with followers, likes, views, comments and related services. Pricing is per 1,000.
We accept payments through secure payment integration, including card and other online options, plus manual bank deposit. All prices are shown before you order.
Orders are submitted live to the provider first. If fulfillment cannot proceed, you are not charged. Failed attempts are refunded to your wallet.
Yes. If your numbers drop within the guarantee period, we refill them automatically at no extra cost where the provider supports it.
Absolutely. Many of our users are agencies and resellers who manage client orders from one dashboard. One wallet covers everything.
Every service shows its price per 1,000 before you order. The price you see is the price you pay — no hidden fees, no surprise conversions at checkout.
Yes. Where the service supports it, orders can be delivered gradually over time for a more natural growth pattern.
Every order shows live status updates from pending to in progress to completed, right from your dashboard. You will also see the provider status where available.
Yes. Fund once and your balance stays ready for any order. Wallet balances are not transferable between accounts.
There is a small minimum deposit so you can cover the cheapest services. You will see the minimum on the Add Funds page.
If the provider cannot fulfill an order, you are not charged and any deduction is refunded to your wallet automatically.
Use the contact form, email support, or open a ticket from your dashboard. We reply by email and through your ticket.
Email us
We reply by email, usually within a few hours.
Open a ticket
Registered users get ticket support from their dashboard.
Secure payments
Processed through secure payment integration — we never store card details.
Still unsure? Contact support — we reply by email and dashboard ticket.
Still have questions?
Our support team replies by email and through your dashboard ticket. One wallet for every order — no subscription.